First Abu Dhabi Bank manages a large portfolio of applications used by customers, employees, and partners. These services were created over time for a diverse set of customers, and FAB is continuously introducing new capabilities to the market – this results in a diverse and complex ecosystem of technologies and infrastructure. Understanding the application environment holistically and pinpointing issues before impacting performance and availability is a focus for the bank across teams and stakeholders.

Presented by
Karl Brenner, CEO, Perform IT
Emma Lewis, Head of Technology Service Management, Digital Platforms and Operations, First Abu Dhabi Bank